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ABOUT US

Leading CRM Consultants in Melbourne & Sydney - Otto Digital

We're not your average software developers...nor do we ever want to be!

We're a little different!. We want to get to know you...not in a stalker kind of way but so we can understand your needs and deliver the best solution possible.

We see software as a means to solving business problems rather than as an end in itself.

We are a leading CRM Consultants in Melbourne, impressive CRM Consultants in Sydney and a much sought after CRM Consultants in Brisbane.

Whether your goal is to set up a simple CRM or to create an end-to-end holistic solution to manage your leads and clients better, automate repetitive tasks and improve sales conversions, then let's talk!

OUR APPROACH

Professional CRM Consulting Services in Melbourne & Sydney - About Otto Digital

Every successful project starts with a story! You can't build a house without a plan and so it is with software. We commence any engagement with gaining a deep understanding of your project requirements as well as the story behind it. We've learned that it's not enough to simply develop a list of tasks in a vacuum. Understanding the pain points that have led to the project as well as the stakeholders that will be impacted by it, provides a much richer end result.

OUR VALUES
Not Just Words!

Our multi-disciplinary team specialise in achieving excellent outcomes for your project.

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Authenticity

We'll always be working for you & always be upfront with you. We will only make recommendations that we would choose for ourselves.

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Respect

We'll always be respectful with you & never dismiss your ideas or concerns. We understand that your project is not just another job.

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Gratitude

We know that it is always a choice to do business with us and we won't ever take that trust for granted. We remain always grateful!

How can we help?

 

Broken processes: We help to fix broken business processes to make sure nothing falls through the cracks.

Humans doing boring tasks: Automation can streamline repetitive tasks like data entry, leaving your humans free for things they’re good at.

Inefficient customer service: CRMs and other custom software improve the level of service you give your customers.

Technology for the sake of it: We love modern solutions, but only ever deal in technology that really makes a difference.

Missing out on leads: It’s hard enough to attract customers in today’s landscape. Don’t lose them due to inefficient systems.

 

Our promise to you

When you work with Otto Digital, you form a genuine partnership with our dedicated team. We take the time to understand your needs and develop solutions based on your unique goals and objectives.

Don’t worry, we’ve all had companies try to sell us something we don’t need, and we never go down that path. Our solutions, whether customised CRMs, website development or AI, are always fit for purpose.

We’ve been in this game for a while, so we’ve got extensive knowledge of the business software and systems that can deliver lasting change. We’ll never sell a product we don’t believe in, and we can customise practically anything.

 

It’s not just about software

Have you ever worked with a tech company that had great skills, but very little understanding of business in general? It’s a common complaint, so you’re not on your own.

At Otto Digital, we have a deep understanding of business. Our vast experience has given us exposure to practically every industry, so we’re well equipped to find the right solutions. For us, it’s about taking the time to learn your business inside and out, understanding all of your major pain points, and implementing systems that deliver real benefits.

Quick-fix solutions are great, but we’d rather focus on the long-lasting benefit of bringing humans and technology together in the most productive way possible.

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The Human Element
What's our secret?
Great people, of course! We only hire and work with people that share our same view of the world. Great skills on their own don't matter much if you are not outcome focused rather than just task oriented. Having empathy is also critical for our staff to understand how you feel through every step of the process.

Alex Kain CEO

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