What is Zoho One?

Have you noticed how competitive your business landscape has become lately? If not, it’s time to take a look around and see how your competitors are performing. Today’s business world has expanded to be the most competitive it’s ever been, and companies without the right systems, tools and processes in place are at serious risk of falling behind. You don’t want that to be you, right? Introducing Zoho One.

One solution to get your business operations running smoothly is Zoho One. It’s a complete suite of business applications that work seamlessly together. In simple terms, you can basically run your business using a suite like Zoho One. With software to handle accounting, customer relationship management, marketing, collaboration and much more, the only thing it won’t do is make your morning coffee.

Let’s take a look at everything that’s great about Zoho One.

A comprehensive suite of applications

You know all those individual software programs your staff members use every day for different tasks? You can practically forget about them when you choose Zoho One. It includes over 45 fully integrated applications covering everything from CRM to HR and everything in between.

All these apps talk to each other, of course, so you end up using the same ecosystem for most business functions. Trust us – regardless of the productivity and efficiency gains, your staff will absolutely love having a unified platform for everything they do.

Some of the most popular Zoho One apps include:

• Zoho CRM – Customer relationship management
• Zoho Books – Accounting software
• Zoho Projects – Project management
• Zoho Desk – Customer support
• Zoho Creator – Custom application development
• Zoho Analytics – Business intelligence and analytics
• Zoho People – Human resources management
• Zoho Recruit – Recruitment software
• Zoho Campaigns – Email marketing
• Zoho Social – Social media management
• Zoho Cliq – Messaging and communication
• Zoho Inventory – Inventory management
• Zoho Expense – Expense management
• Zoho Subscriptions – Subscription billing
• Zoho Sign – Digital signature
• Zoho Invoice – Invoicing
• Zoho Commerce – E-commerce platform
• Zoho Vault – Password management
• Zoho Meetings – Online meetings and webinars
• Zoho SalesIQ – Live chat and visitor tracking

We’ve only listed 20 apps above, which isn’t even half of what’s available. We told you it was powerful!

Streamlining business operations

The whole idea of a program like Zoho One is to streamline business operations and allow you to do more with less. By automating routine, repetitive tasks, you can reduce overheads and allow your human staff members to do things that humans are better at. Customisable workflows also help to guide staff through processes, ensuring greater accuracy and consistency.

Customisation and flexibility with Zoho One

When it comes to business software, one size definitely does not fit all.

Off-the-shelf solutions are great, but what you really need is customisation. Expert CRM consulting teams like Otto Digital can completely tailor the Zoho One system to suit your needs. From setting up custom workflows and automations to even building your own apps with Zoho Creator, you get a whole lot of flexibility.

Why buy software that’s designed for everybody when you can use business systems designed specifically for you?

Awesome collaboration tools

Businesses don’t get very far if their team members can’t communicate and collaborate effectively. This is another area where Zoho shines, with tools such as Zoho Cliq for instant messaging, Zoho Meeting for video conferencing, and Zoho Projects for project management.

Real-time project management and collaboration tools are vital for ensuring everyone is on the same page and that tasks are completed on time. The great thing is, Zoho’s collaborative tools are extremely easy to use. With everybody on the same platform, teams achieve better outcomes.

Making automation standard

There is no doubt that automation and AI are the future of the business world. But don’t run for the hills yet; that doesn’t mean we’re all losing our jobs to robots!

But the fact is, most humans aren’t great at repetitive tasks like manual data entry and analysis. Zoho One lets you automate some of the more mind-numbing business tasks, allowing humans to focus on things they’re better at, like creativity and strategy.

Believe us – your successful competitors are certainly using automation to their benefit, and with Zoho One, you can too.

Better customer relationship management

Hands up who loves calling a business and getting different answers depending on who you speak to? How about when you need to go through your whole issue every time you call a company for assistance?

We get it. Nobody likes those things. So why are so many businesses still putting us through that?

The likely answer is that they don’t use Customer Relationship Management (CRM) software.

Zoho CRM helps you manage customer interactions, track sales, maintain historical customer records and orders, and so much more. There are even built-in lead management, sales automation and analytics features designed to make life easier for sales and support teams.

Basically, when you use the powerful Zoho CRM, your customers should get a greatly improved level of service every time they call, increasing customer satisfaction and loyalty. Everybody wins!

Zoho One integrates with heaps of other software

Remember we mentioned all those other third-party software programs you could throw away?

Well, before you ditch them and empty the recycle bin, remember that some of them may contain critical data or features that you still need to use. The great thing is, Zoho integrates with countless other programs such as Xero, MYOB and many, many more.

Many integrations even offer real-time data updates, making collaboration easier and ensuring all team members have the most up-to-date data to work with.

So, if you do need to keep a few of those legacy systems around, there’s a good chance the team at Otto Digital can integrate them smoothly with your shiny new Zoho One program.

Cost-effective

When you invest in software, you want it to deliver results. That’s the reality of choosing Software as a Service (SaaS) products. Some are cheap and deliver less ongoing value. Others cost more, but save you money in different areas.

The immense power of Zoho One makes it exceptional value for money. Users can expect to gain plenty of productivity and reduce overheads through automation and customised workflows. You can even get rid of some of your other software subscriptions.

The other major benefit is that it is completely scalable. The Zoho One pricing schedule allows you to add users as you need them. So, as your business grows, your software grows with you.

Want to level up your business with Zoho One?

As you can see, Zoho One is a powerful, flexible, and cost-effective solution that can drastically change the way you do business. The almost endless list of applications and seamless integrations with existing third-party software makes Zoho One an awesome choice for businesses of all sizes. Otto Digital specialises in Zoho One implementation and integrations, including comprehensive process discovery to understand your most critical business needs. We customise the Zoho One system to suit your specific needs, so if you’re ready to take your business to the next level, contact our team for a Zoho One consultation today!