CRM and ERP Service Provider - Otto Digital
The right CRM / ERP system not only runs your business but can also create an amazing user experience for clients & staff...the wrong one however can kill your business!
CRM Automation and Process Mapping Services in Australia
Understanding what you need to achieve in the business is at the centre of choosing the correct CRM / ERP system.
At their heart, they mostly do the same things but they do have differences that can impact how you use them, their total cost over time and how beneficial they will be in meeting your goals.
The benefits of a customisable CRM
Why should you work with us on customising your CRM when you can buy a CRM off-the-shelf? Where do we start?
Most of the popular CRMs are great products on their own. But they’re not tailored to your business.
Otto Digital works closely with you to understand your pain points, identify opportunities for process improvement, and customise your CRM so that it truly work for you.
That means every report suits your business goals. Workflows are customised to align with your internal policies and procedures, ensuring consistency. Built-in automations work in a way that makes sense for you and your business.
Our customisable CRM solutions give you more control over how you run your business.
In-depth consulting – tailored solutions
It’s not easy to offer a solution without knowing the problem. That’s why we take consultation seriously.
We invest the time to understand how your business operates now in order to help you make it work better now and in to the future. That means thorough consultation and process discovery sessions. We can talk to your staff on the ground for input, and we’re guided entirely by your business goals.
Best of all, our consultants really understand business, not just technology. So, you get the best of both worlds – experienced business consultancy and tailored tech solutions in one neat package.
Not a bad deal, right?
Authorised Zoho CRM specialist
While we always find the best CRM solutions based on your needs, regardless of the brand, we’re proud to be an Authorised Zoho Partner. Basically, that means we live and breathe the Zoho ecosystem and can sell, customise and implement Zoho products with confidence.
It also means we offer full training and support to your teams once the new Zoho system goes live. So, if you’re considering Zoho CRM for your business, you’ll be in safe hands working with the team at Otto Digital.
